Reload

Reload

Reloading your credit is as simple as calling and texting. Buy more and do more with the easy and convenient, multiple reload options with Celcom.

  • e-Voucher
  • ATM
  • Online banking
  • Mobile banking

Enjoy non-stop airtime through any of these reload options:

Reload Option Reloading your number Reloading other numbers
Short Code Type *122*
<16-digit Reload Code Number>#
and press Dial

Eg: *122*1234567891234567# and press Dial

This also applies when you wish
to reload overseas
Type *122*
<16-digit Reload Code Number>*
<Intended Prepaid Mobile Number>#
and press Dial

Eg: *122*1234567891234567# and press Dial

This also applies when you wish
to reload overseas
*118#
  • Dial *118#
  • Select My Account
  • Select Reload
  • Select My Account
  • Dial *118#
  • Select My Account
  • Select Reload
  • Select Other Account
SMS Type REC<space><16-digit Reload Code number> and send to 2888

Eg:
REC 1234567891234567 and send to 2888
Type REC<space><16-digit Reload Code number><space><Intended Prepaid Mobile Number> and send to 2888

Eg:
REC 1234567891234567 0131234567 and send to 2888
Call/IVR Dial 1990 from your mobile number or call 019 3000 910 from any other phone (calling these 2 numbers from your mobile number within Malaysia is FREE)
Reload Option Reloading your number
Short Code Type *122*
<16-digit Reload Code Number>#
and press Dial

Eg: *122*1234567891234567# and press Dial

This also applies when you wish
to reload overseas
*118#
  • Dial *118#
  • Select My Account
  • Select Reload
  • Select My Account
SMS Type REC<space><16-digit Reload Code number> and send to 2888

Eg:
REC 1234567891234567 and send to 2888
Call/IVR Dial 1990 from your mobile number or call 019 3000 910 from any other phone (calling these 2 numbers from your mobile number within Malaysia is FREE)
Reload Option Reloading other numbers
Short Code Type *122*
<16-digit Reload Code Number>*
<Intended Prepaid Mobile Number>#
and press Dial

Eg: *122*1234567891234567# and press Dial

This also applies when you wish
to reload overseas
*118#
  • Dial *118#
  • Select My Account
  • Select Reload
  • Select Other Account
SMS Type REC<space><16-digit Reload Code number><space><Intended Prepaid Mobile Number> and send to 2888

Eg:
REC 1234567891234567 0131234567 and send to 2888
Call/IVR Dial 1990 from your mobile number or call 019 3000 910 from any other phone (calling these 2 numbers from your mobile number within Malaysia is FREE)

Any reload amount for Celcom First will follow the Commitment Fee validity.
Find out how Celcom First prepaid works below.

Descriptions Prime Premier Elite
Commitment Fee RM40 RM80 RM150
Main Balance Additional reload above RM40/RM80/RM150
Commitment Validity Period 30 days
Descriptions Prime
Commitment Fee RM40
Main Balance Additional reload above RM40/RM80/RM150
Commitment Validity Period 30 days
Descriptions Premier
Commitment Fee RM80
Main Balance Additional reload above RM40/RM80/RM150
Commitment Validity Period 30 days
Descriptions Elite
Commitment Fee RM150
Main Balance Additional reload above RM40/RM80/RM150
Commitment Validity Period 30 days
  • You will get 30 days validity upon reloading your commitment fee
  • Usage will first be deducted from the commitment fee.
  • Once the commitment fee is fully used up, any usage will be deducted from the main balance.
  • At the end of the 30 days, any unused commitment fee will NOT be carried forward. Only unused credit from main balance will be carried forward.
  • At the end of the 30 days, should the reload amount be less than the commitment fee, the line can only receive calls and SMS

A Commitment Validity Period (Active) When you reload commitment fee, 30 days validity will take effect.
B Expiry Date This period is regarded as the end of Commitment Validity Period and beginning of the Grace Period. You need to reload your commitment fee to continue enjoying Celcom First services.
C Grace Period The 50 days where you can ONLY make emergency calls, receive calls/SMS and check balance. Please reload your commitment fee if you wish to continue using Celcom First and keep any remaining credit in the main balance.
D Balance Forfeiture Your main balance will ONLY be forfeited after the grace period ends.
E Termination Account and mobile number will be terminated.

Keep track of your usage anytime you want for free using any of the following options:

Options Instructions
Short Code Dial *124#
SMS Type BAL and send to 2888
Call/IVR Dial 1990 from your mobile number or call 019 3000 910 from any other phone (calling these 2 numbers from your mobile number within Malaysia is FREE)