Thank you for your immense support. This promo ended on 24 May 2023 at 11:59 PM.
Look out for more exciting and value-added offers from us!
Read our FAQ. Terms and conditions apply.
*To subscribe pass, dial *118*3#
Check out our limited-time offer here!
What is an Internet Pass?
An Internet Pass offers customers more quota of high-speed Internet and comes in daily, weekly, or monthly validities.
What is an Unlimited Pass?
An Unlimited Pass offers customers unlimited Internet and calls with up to 3Mbps or 6Mbps in weekly or monthly validities.
How do I subscribe and track my Mobile Internet Pass?
You can purchase any subscription service, track, and manage your account via the Celcom Life app or by dialling *118#.
Who is eligible to subscribe to the Mobile Internet Pass?
What are the benefits of the new Unlimited Passes versus previous Internet Passes?
What do I need to know about the Fair Usage Policy (FUP) for the new Unlimited Passes?
Unlimited Pass |
FUP (up to 3Mbps or 6Mbps) |
Upon Fully Utilised FUP |
Weekly |
20GB |
512kbps until the Unlimited Pass expires |
Monthly |
60GB |
Why is the Unlimited speed reduced to 512 kbps?
What is the Internet experience with the speed of 6Mbps, 3Mbps & 512kbps?
512 kbps |
2-4 Mbps |
4-6 Mbps |
6-10 Mbps |
512 kbps allows good user experience for video streaming on standard definition, social media apps, internet browsing, etc provided the app is optimized. |
Enough for casual web surfing, including checking email. Can be enough to stream a standard-definition video, but not recommend to stream video or download content. |
Will provide a good web surfing experience. Often fast enough to stream a 720p high-definition video, and it’s possible to download some videos within 20 minutes of this speed. |
Usually on excellent web surfing experience. Generally quick enough to stream a 1080p (high definition) video. |
What do I need to know about the Hotspot Quota for the new Unlimited Passes?
Unlimited Pass |
Hotspot Quota |
Speed |
Unlimited Internet RM12 Weekly |
1GB |
Up to 3Mbps |
Unlimited Internet RM15 Weekly |
2GB |
Up to 6Mbps |
Unlimited Internet RM35 Monthly |
3GB |
Up to 3Mbps |
Unlimited Internet RM35 Monthly (data only)* |
3GB |
Up to 3Mbps |
Unlimited Internet RM38 Monthly |
3GB |
Up to 3Mbps |
Unlimited Internet RM40 Monthly |
3GB |
Up to 3Mbps |
Unlimited Internet RM46 Monthly |
3GB |
Up to 3Mbps |
Unlimited Internet RM45 Monthly |
6GB |
Up to 6Mbps |
Unlimited Internet RM48 Monthly* | 3GB | Up to 3Mbps |
Unlimited Internet RM48 Monthly |
6GB |
Up to 6Mbps |
Unlimited Internet RM53 Monthly |
6GB |
Up to 6Mbps |
Unlimited Internet RM56 Monthly |
6GB |
Up to 6Mbps |
*Unlimited Internet RM35 Monthly (data only) pass will only be available from 18 May 2023 onwards.
*iQIYI Standard VIP Access for Unlimited Internet RM48 Monthly plan will only be available on a later date.
What is Mix & Match™ Plan?
Mix & Match™ is a new feature in Celcom Life app and Celcom Online shop that allows customers to customise their own Internet Pass. Customers can choose validity, Internet quota, add-ons, and even premium subscriptions.
When is the launch date?
The launch is on the 19th July 2022.
Who is eligible to enjoy the Mix & Match™ feature?
All new & existing Celcom Prepaid customers
What are the customer benefits of the Mix & Match™ Plan?
Where can I customise my plan with Mix & Match™?
What do I need to know when customising my Internet Pass with Mix & Match™?
There are 4 categories to choose from: Primary Plan, Essentials, Add-Ons, and Premium Subscriptions. Choosing a Primary Plan is mandatory while Essentials, Add-Ons, and Premium Subscriptions are optional selections
When is the Campaign period?
The campaign commences on 1st December 2022 until further notice.
Who is eligible for this Campaign?
The Campaign is open to all new & existing Celcom Xpax customers within the campaign period.
What would be the special offers for this Campaign?
You will enjoy the 99GB for selected apps upon subscribing to Mix & Match™.
Primary Plan (Mix & Match™) |
+ Optional Add-Ons | |||||||
Price | Total of App | Quota | Selected Partner | Validity | ||||
30 days | RM5 | 1 App | 99GB/each app | TikTok iQIYI YouTube Netflix Viu PUBG MLBB |
Follow Mix & Match™ Plan validity | |||
RM6 | 2 App | Follow Mix & Match™ Plan validity | ||||||
RM8 | 3 App | Follow Mix & Match™ Plan validity |
Validity | Price | Calls to All Network | Internet Quota | TikTok / YouTube Quota | 5G Service* | ||
Speed | Price | ||||||
30 days | RM40 | Unlimited | 30GB | 99GB TikTok | 4G/5G | FREE | |
30 days | RM40 | Unlimited | 30GB | 99GB YouTube | 4G/5G | FREE | |
30 days | RM50 | Unlimited | 40GB | 99GB TikTok | 4G/5G | FREE | |
30 days | RM50 | Unlimited | 40GB | 99GB YouTube | 4G/5G | FREE |
*5G Service is free of charge (FOC). Limited time only.
How can I subscribe to this Mobile Internet Pass?
You can subscribe to any Mix & Match™ plan at all our channels.
This 99GB is high-speed?
Yes. this 99GB is a high-speed internet quota.
How can I check my Internet balance quota and validity?
You can check and manage your account via the Celcom Life app or dial *118*1*1*2#.
Will my Mix & Match™ Pass auto-renew?
Mix & Match™ Best Sellers only come with an auto-renewal feature. However, Mix & Match™ Personalise is one-time pass.
Can I stop auto-renewal for the Mobile Internet Pass?
Yes. You may stop auto-renewal via the Celcom Life app.
What will happen if a customer doesn’t have sufficient credit upon renewal?
Auto-renewal will fail, and customers need to reload and re-subscribe to their Mix & Match™.
When exactly does my Monthly Mix & Match™ Pass expires?
The Monthly Mix & Match™ Pass will be valid until 11:59 PM on the 30th day after the successful subscription of the plan.
What is the Campaign period?
The campaign has ended on 24th May 2023 at 11:59 PM
Who is eligible for this Campaign?
The Campaign is open to all existing and new Celcom Xpax customers only within the campaign period.
What would be the special offers for this Campaign?
You will enjoy FREE RM5 Touch n’ Go credit upon subscribing to a monthly RM40 Unlimited Internet pass. Vouchers are subject to granting while stocks last only.
How will I receive my free RM5 Touch n’ Go credit?
Within 60 days upon subscription, you will receive an SMS to redeem the Free Touch n’ Go Voucher via Celcom Life app and utilize the Voucher Code in Touch 'n Go eWallet application within 14 days. If redemption is not performed within 14 days, your voucher will be forfeited and removed from Celcom Life app.
How do I activate my Touch n’ Go voucher?
After redeeming your Free Touch n’ Go voucher on Celcom Life app, you will need to go to the Touch n’ Go app to activate your free RM5 credit. Please follow the below steps:
Is there an expiry date to activate my Touch n’ Go voucher?
Yes there is. Please redeem to the Celcom Life app to view the voucher expiry date.
What is the Campaign period?
The campaign commences on 16th May 2023 until 31st July 2023.
Who is eligible for this Campaign?
The Campaign is open to all new Celcom Xpax customers who sign up for any Xpax Prepaid Unlimited Internet pass that is RM40 and above (auto-renewal). Exclusive for in-store sign-ups during campaign period only.
Will the extra 5GB will be automatically given to me?
Yes, it will be provisioned automatically to you within 14 days upon successfully subscribing to any of the eligible monthly Internet passes.
What is the validity of the extra 5GB?
The 5GB will be valid for 30 days.