Frequently Asked Questions

Service Registration


  • I would like to register a line with Celcom. What type of plans does Celcom offers?
  • Can you tell me about your Postpaid plan?
  • Can you tell me more about your Prepaid plan?
  • Where can I go to register my line?
  • Is it possible to register online?
  • Do I need any documents for registration?
  • I am a Non-Malaysian. What document do I need to bring to register?
  • Can I choose my own mobile number?
  • What if I already have an existing line with another Telco, can I keep my mobile number?
  • Is there anything else that I should know?