To start using our roaming services, just make your way to our nearest Celcom Branch and speak to our friendly customer service personnel.
Bring along these documents to the nearest Celcom branch:
1. If you’ve been with Celcom for LESS THAN six (6) months
RM300 for deposit
NRIC
Passport
For corporate customers:
Letter of Authorization (LOA) from the company.
Copy of the business owner NRIC.
Copy of the business owner passport.
2. If you’ve been with Celcom for MORE THAN six (6) months
Please call Celcom Customer Service to activate or walk-in to a Celcom branch near you.
Contact Celcom Customer Service at:
Celcom Customer Service: 1-300-111-000
Calling from overseas: +603 3630 8888
If your line is barred while you are travelling, just make a payment online or any methods available to you, or contact our Customer Service at +603 3630 8888.
CLICK HERE to see Celcom list of payment channels.
*To roam in Japan and Korea, you will need a 3G phone. 2G phones are not compatible in Japan and Korea.
