For first timers, start by creating MY PIN password following these simple steps:

• Dial 03-3630 8888 or short code 1111
• Press 1 for MY PIN & Language Preferences
• Press 1 for MY PIN Tutorial
• Press 2 for MY PIN Creation or Reset
• Press 3 for Change of PIN
• Press 4 to Change Language Preferences

Personal Identification Number (PIN) & Pin Unblocking Key (PUK).

When you register your Celcom account, a Personal Identification Number (PIN) will be given to you. When you switch on your phone, you will need to key in your PIN before you can access the phone functions. This prevents unauthorised usage of your phone and SIM Card.

Your initial PIN has been pre-set as 1234. For your security, you are advised to change it to another 4 to 8 digit number of your choice. Please consult your phone manual on how to change your PIN, as it may differ from phone to phone. If you are unsure, you can always call our Customer Careline at 1300 111 000 for assistance.

You can change it as often as you want.