| How to Use |
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Here's some information to assist you with the basics, to ensure that you're making the most of our Roaming services.
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Making Calls
Now when you roam in any country, you no longer have to worry about varying call rates when you switch mobile service providers. With Celcom International Roaming, you'll enjoy one rate in one country across all mobile service providers.
Click here for a full listing of roaming call charges. Enjoy making calls when you are roaming overseas with Celcom GSM. Here's a quick guide:
| To call a local fixed line whiles roaming overseas: |
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To call a local mobile phone line whiles roaming overseas: |
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To call a Celcom GSM mobile phone: |
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+440201234567 |
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+4407951234567 |
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+60191234567 |
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Key in <+>
<Country Code>
<Area Code>
<Telephone Number> |
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Key in <+>
<Country Code>
<Area Code>
<Mobile Phone Number> |
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Key in <+>
<Country Code 6>
<Network Code 019>
<Mobile Phone Number> |
| To call another mobile operator in Malaysia: |
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To call a fixed line in Malaysia: |
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To call an international line in another country: |
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+60151234567 |
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+6031234567 |
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+611234567890 |
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Key in <+>
<Country Code 6> <Network Code>
<Telephone Number> |
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Key in <+>
<Country Code 6>
<Area Code>
<Mobile Phone Number> |
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Key in <+>
<Country Code >
<Area Code>
<Telephone Number> |
+ represents International Access Code |
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Sending SMS
Now when you roam in any country, you no longer have to worry about varying SMS rates when you switch mobile service providers. With Celcom International Roaming, you'll enjoy one rate in one country across all mobile service providers.
Enjoy the freedom of sending and receiving text messages of up to 160 characters when you are roaming overseas with Celcom GSM. Here's a quick guide:
| To SMS a CELCOM GSM mobile phone: |
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To SMS another mobile operator in Malaysia: |
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To send international SMS: |
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+60191234567 |
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+60151234567 |
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+611234567890 |
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Key in <+>
<Country Code>
<Operator's Prefix>
<Mobile Phone Number> |
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Key in <+>
<Country Code>
<Operator's Prefix>
<Mobile Phone Number> |
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Key in <+>
<Country Code 6>
<Operator's Prefix>
<Mobile Phone Number> |
Each SMS sent to another mobile number is RM2*
SMS received is free.
Note:
When you download applications such as picture messages, ringtones or any data content,rates for the SMS received will include the downloaded content plus a surcharge by the roaming mobile service provided. SMS sent to India is RM2.10
+ represents International Access Code |
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Understanding Bills
If you are subscribed to International Roaming, there will be various items on your bill that you may not understand, particularly if you are a new user. Not to worry, we'll help you identify them.
Click on the bill sample below for a larger view. Each item is labeled for your reference and easy understanding. |
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International Missed Call Notification
Missed a call while overseas? We'll notify you via SMS!
Travel with peace of mind. Enjoy FREE International Missed Call Notification until further notice.
An SMS will be sent to notify you on Missed Calls while roaming in the following event:
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Busy Line |
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Abandon Calls |
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Not Reachable |
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No Reply |
You will receive an SMS notification comprising of the following information:
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Date/Time of missed call |
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Event Type: Busy/Abandon Calls/Not Reachable/No Reply |
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Caller's mobile number |
Terms & Conditions
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Roaming Missed Call Alert is applicable to Celcom International Roaming for Postpaid customers only. |
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