FAQ   About Auto Billing Q1. What is "Auto Billing"? Q2. Will I be charged a fee when I sign up for Auto Billing? Q3. How do I sign up for Auto Billing? Q4. Can I use a Charge Card or a Debit Card to register for Auto Billing? Q5. Can I use an overseas issued credit card or charge card to register for Auto Billing? Q6. Can I register for Auto Billing to pay for a Celcom mobile number not owned by me? Q7. What happens if I have an outstanding balance in my Celcom account that I have yet to pay for? Can I still register for Auto Billing?   Answer About Auto Biling   Q1. What is "Auto Billing"? A1. Auto Billing is a service which will give you the convenience of automatically charge your monthly Celcom Bill to your credit card or charge card so you won't have to worry about late payments or waiting in a long queue just to pay your bill. Back to top Q2. Will I be charged a fee when I sign up for Auto Billing? A2. No. The Auto Billing service is FREE. Back to top Q3. How do I sign up for Auto Billing? A3. You can sign up for Auto Billing via the following methods: Via Celcom Online Customer Service: Log on to www.celcom.com.my/ocs (If you're not a member yet, just click on the "Sign up now" link on the webpage and follow the instructions) Click on the Payment Tab at the top of the page Click on Auto Billing Application in the drop down menu and follow the instructions NOTE: IF THERE IS AN OUTSTANDING BALANCE THE CUSTOMER'S OUTSTANDING BALANCE WILL BE CHARGED TO THE CREDIT/CHARGE CARD TOGETHER WITH THE CURRENT BILL AMOUNT At the Celcom Branch Just visit the nearest Celcom Branch. Don't forget to bring along your original IC and credit/charge card. Call Celcom Customer Service at 1300 111 000 or 1111 from your Celcom mobile. Back to top Q4. Can I use a Charge Card or a Debit Card to register for Auto Billing? A4. You can only register with any locally issued credit card or charge card for Auto Billing. Back to top Q5. Can I use an overseas issued credit card or charge card to register for Auto Billing? A5. No. You can only use locally issued credit cards or charge cards to register for Auto Billing. Back to top Q6. Can I register for Auto Billing to pay for a Celcom mobile number not owned by me? A6. Yes you can. Back to top Q7. What happens if I have an outstanding balance in my Celcom account that I have yet to pay for? Can I still register for Auto Billing? A7. All outstanding amounts must be cleared before subscribing to Auto Billing. Back to top

Back

You may be interested in