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| Q1. |
Who is eligible for Celcom Exec 20 plan? |
| A1. |
All individual customers. |
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| Q2. |
I’m a non-Malaysian, can I sign up for Celcom Exec 20 plan? How much do I have to pay for deposit? |
| A2. |
Yes you can. Non-Malaysians are subject to a full deposit of RM500 upon registration. |
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| Q3. |
Where can I sign up for this plan? |
| A3. |
You can sign up at:
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Celcom Branches |
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Blue Cube |
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Celcom Authorised Dealers |
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| Q4. |
Can the monthly RM20 access fee be offset against my monthly usage? |
| A4. |
No, the RM20 access fee is the minimum monthly access fee that you pay to enjoy the service. |
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| Q5. |
Can I subscribe to any of the data packages offered by Celcom? |
| A5. |
Yes, you can subscribe to any of the data packages as stated in the table below:
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Network |
Tariff |
| 3G Pay per Use |
GPRS / 3G |
RM0.10 / 10kb |
| Daily Unlimited |
GPRS / 3G |
RM6 (24 hours) |
Monthly Unlimited
- Celcom Broadband Basic
- Celcom Broadband Advance |
GPRS / 3G / HSDPA (3.5G) |
RM68
RM98 |
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| Q6. |
Can I sign up for the supplementary plan offered by Celcom? |
| A6. |
Yes, you can sign up for the supplementary plan if you have stayed with Celcom for a minimum of six (6) months from the date of registration. |
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| Q7. |
What are the free value added services that I will be enjoying? |
| A7. |
Voice Mail, Call Waiting, Call Hold, CLIP & GPRS Pay per use. |
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| Q8. |
Can I use roaming services through my line? |
| A8. |
Yes. You must sign up for the International Roaming services and the charges will be based on the roaming country’s rate and Celcom’s prevailing rates. |
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| Q9. |
Will I be charged for itemized bills? |
| A9. |
Yes, each line will be charged RM3 monthly for itemized bills. |
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