|
| |
| Payments & Billings |
| |
|
| |
| Answer |
| |
 |
| Q1. |
What are Celcom's call rates like? |
| A1. |
We offer different call plans to catr to the needs of Celcom customer with different mobile lifestyles. Each plan has its own unique call rates that have been designed to provide the best possible value to its customers.
Please visit the product pages of our various call plans to view the call rates for that plan.
|
|
 |
Back to top
|
| Q2. |
How do I pay my monthly bills? |
| A2. |
Learn everything you need to know about managing your bills by clicking here. |
|
|
Back to top
|
| Q3. |
How do I increase my credit limit? |
| A3. |
You can apply to increase your credit limit with Celcom, provided you fulfill certain criteria. As Celcom treats each application as a unique case, these criteria may vary for different individuals.
Please call our Customer Careline at 1 300 111 000 for specific details that are relevant to you.
|
|
|
Back to top
|
| Q4. |
How can I have my bills paid automatically every month? |
| A4. |
You can pay your monthly Celcom bill automatically if you have a credit or charge card. All you need to do to register for this service is to visit any Celcom Branch to complete the necessary application forms.
You will start enjoying the convenience of the Auto Billing service within a month after application.
To ensure that there is no service interruption, please make sure that you have paid up all your outstanding bills before the Auto Billing service commences.
|
|
|
Back to top
|
| Q5. |
Is there a payment limit when I pay my bill via credit card? |
| A5. |
If you are using your credit card for bill payment, you can only pay up to RM380 per transaction. (maximum number of transactions is up to 3 transactions per month)
|
|
|
Back to top
|
|
| |
|
|
|
