Introduction
By registering, using and accessing Celcom Mobile Sdn Bhd (27910-A) ("Celcom") Mobile Internet and/or any other Internet access service ("Internet") which may be provided by Celcom from time to time ("Services") , the customer hereby agrees to be bound and be subject to these terms and conditions as contained herein.

Purpose
The Services are designed as a shared service and customer's activities will impact on other users using and sharing the same network. To ensure fairness of usage and experience to all the Celcom Broadband subscribers, Celcom has introduced and implemented the Fair Usage Policy.

This Fair Usage Policy ("Policy") is designed to ensure that the Services received by the vast majority of the customers are not negatively impacted because of extreme heavy usage and abuse by the minority of the customers. Celcom shall continuously monitor the Celcom Broadband network performance and may control the Internet connectivity speed of the identified heavy usage customers.

Fair Usage Policy
Software and applications which are used by you to send and/or receive, for uploading and/or downloading of files containing very large amounts of data (e.g. Peer-to-Peer traffics like Bit Torrent or other similar file sharing applications).These software and applications demand a significantly huge amount of bandwidth which will negatively impact the speed and also caused network congestion. As a result thereof, a vast majority of customers will be affected from degradation or the quality of Service and deemed as excessive usage. Excessive usages are caused by spamming, virus activities, spy wares and/or other malwares which may reside in the Devices. These activities may be known or unknown to you and normally, operates at the back of the Devices.

Therefore, you must take all precautions and rightful action to ensure that the above activities are controlled and minimized at all times. Celcom reserves the right to implement and enforce the said Policy at its sole discretion upon occurrence of such activities.

Celcom does not guarantee a service level and/or connectivity to users of peer-to peer or file sharing software or applications. You will enjoy the Service depending on the plans or package subscribed. Each package or plan has a monthly usage volume allocation.

The structures of volume allocations for the various packages or plans offered by Celcom are as per Table 1 below:

PLANS		PRICE	VOLUME ALLOCATION
Pay Per Use		RM 0.10/10kb	As you Use
Celcom Broadband Daily		RM 5/24hours	500MB
Celcom Broadband Weekly		RM 18/7days	1GB
Monthly	Celcom Broadband mLite	RM 28	300MB
	Celcom Broadband mBasic	RM 38	1GB
	Celcom Broadband mAdvance	RM 58	3GB
	Celcom Broadband mPro	RM 88	5GB

Activities' or usages of the Service exceeding the monthly volume allocation respectively, your speed will be throttled until the next bill cycle with or without prior notice to you. This throttled speed will take effect from the moment your volume has exceeded its allocation by Celcom and will continue until your next billing cycle. Subsequently, your volume allocation will be reset and your will enjoy their initial service as per the above table.

Additional volume purchase can be done via Online Customer Service (OCS) portal or send BROADBAND VOL to 22188 from your Celcom mobile number. Please refer to www.celcom.com.my/broadband for plan details.

Notwithstanding the above, if you fail to receive any notification from Celcom, Celcom will still proceed to manage your service if you have exceeded your volume allocation. Therefore, you must take the necessary measures to constantly monitor its usages in addition to the volume when accessing and using the Service.

You must submit accurate and updated personal details to Celcom, which includes the mobile phone number, e-mail address and other information deemed necessary by Celcom to receive the above said notifications.

Celcom reserves the right to review upwards or downwards the volume allocation depending on the plans without prior notice as per the above Table 1. Nevertheless, such reduction or restrictions will not limit or stop your activities or usages of the Service.

The data volume calculation shall take into consideration of ALL activities carried out by you including those knowing or unknowingly done under the Service. The responsibilities and onus of proving shall be on you to ensure that the Devices which are free from all viruses, spy bots, malwares and any other harmful infections when using the Service.

Celcom reserves the right to release any of any information if it is required to do so by any law, regulatory body or court of law.

Unlawful Activities
In using the Celcom Broadband service and/or any other Internet access service that may be provided by Celcom, you must conform to the laws of Malaysia and will not knowingly permit any illegal use or such use that will discredit Celcom.