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Getting Started
To start using our roaming services, just make your way to our nearest Celcom Branch and speak to our
friendly customer service personnel.
When visiting us, kindly bring along the necessary documents:
If you’ve been with Celcom for less than 6 months
NRIC
Passport
Corporate - Letter of Authorization (LOA) from the company & copy of registered owner NRIC & Passport
If you’ve been with Celcom for more than 6 months
NRIC
Passport
Corporate - Letter of Authorization (LOA) from the company & copy of registered owner NRIC & Passport
You may call our Celcom Careline at 1-300-111-000 for more info.
For corporate, please call 1-800-111-888 or your account manager.
Important Notice
Please be informed that a 3G mobile device is required when roaming in Japan.
We regret to announce that roaming service in Thailand - Narathiwat, Pattani & Yala will be suspended until further notice.
For intelligent business solutions, call us 1-800 111 777 , your Account Manager or visit us here.
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