Home >> FAQ
Frequently Asked Questions (FAQ)
x

Celcom

    


1. INTRODUCTION

What is Celcom AirCash?


2. SERVICE MECHANICS

How do I register for Celcom AirCash?

3. TRANSACTION AVAILABLE VIA USSD

What are the transactions available via Celcom AirCash?

4. REGISTRATION

What are the steps to register?

Can a MNP subscriber (012,016) register for Celcom AirCash?

What information is required for registration?

I am using a post paid account registered to my father's name. Can I register Celcom AirCash using my name?

Scenario
019-3149174 is a phone registered under Ariff. User of the phone is his brother, Aiman. For Celcom Aircash, it was registered under Aiman.

Can Ariff perform all the transaction under Celcom AirCash?

Can I change the registration details (name/ID)?

I was advised to enter M-PIN. What is this M-PIN?

5. CASH-IN & CASH-OUT

 What is the maximum limit I can store in my Celcom AirCash account?

What are the channels for cash-in (add money) & cash-out (withdraw money). What is required to perform this?

How do I perform these transactions (Cash-in & Cash-out)?

What is the limit for Cash-in & Cash-out?


6. CASH-IN AND CASH-OUT – FEES & CHARGES

What are the charges for Cash-in and Cash-out?


7. MOBILE RELOAD

I am a Celcom First Data Customer, can I purchase & reload data service?


What are the denominations available for Mobile Reload?


Will I enjoy any reload promotion such as bonus or contest?


Will I receive any SMS once the transaction is successful?


I am a Celcom AirCash customer & want to reload my friend’s prepaid number. However, my friend is not a Celcom AirCash customer. Can I perform the transaction?


8. OTHER INQUIRIES

Managing My Account

Account Status



Click here to read more on Terms & Conditions
 
     
     

 
Log in to check your AirCash balance and transactions history